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Carlisle Eden Mind

Carlisle Eden Mind is a local charity, affiliated to Mind, supporting people with mental health problems across the Carlisle and Eden districts. We provide a range of services including advocacy, crisis support, training and supported volunteering.

We offer telephone and text based Mental Health information, signposting, guidance and support across the county through MindLine Cumbria and crisis support through The Lighthouse and Connect.

We provide specialist advocacy services for young people and deliver a range of training to people across the area. We also deliver statutory advocacy services for those people in the county detained under the Mental Health Act.

Carlisle Eden Mind actively works to combat the stigma surrounding mental health issues through a range of projects and media engagement and seeks to ensure that the voice of people with mental health problems is heard in the development of local services.

Finally we provide a range of supported volunteering opportunities via all our activity and we have a small network of shops in Carlisle and Eden districts.

RED January 2019

Support your mental health this January by getting active every day, your way!

We’re excited to be partnering with RED January, a community initiative providing people with support and a focus during a characteristically tough month.#

Whether it’s a morning swim, running a 5k or just taking your bike for a spin, you can join the thousands of people around the UK, kick-starting their 2019 in the most positive way.

Every Mind works tirelessly to support those who need help and we would be grateful for your fundraising support. We have teamed up with RED and National Mind and are one of 25 Local Minds taking on RED. So you can support RED either in your area or nationally.

By choosing to support a Local Mind you are ensuring any money raised directly impacts your local community. You can register for any Local Mind within Lancashire or Cumbria. If you have already registered with National Mind but would like to switch and support us locally please contact us to arrange this.

You can register for free here.

We look forward to going on this journey with you!

Contacting Us

Carlisle Eden Mind has its head office in Carlisle at 27 Spencer Street, Carlisle, CA1 1BE. In Penrith we have an office above our shop at 13 Angel Lane, Penrith, CA11 7BP. We also have other shops in Carlisle at 52 Lowther Street and in Appleby at 3 Market Arcade.

For the latest information please visit the Carlisle Eden Mind website or call 01228 543354.

Alternatively, you can email us at

Our Services

MindLine Cumbria

We are open 12 noon until 11pm Monday to Friday and 5pm until 11pm weekends and bank holidays.

Do you need to talk? Feeling alone or in crisis?

Call MindLine Cumbria on 0300 561 0000


Text 'Mind' and your question to 81066


We offer information, support and guidance about mental health issues over the telephone, via text, webchat or email. We want to take time to listen to you and to understand your situation.

The Lighthouse

Sanctuary and support in times of crisis.

The Lighthouse is a calm, safe and comfortable place for people from Carlisle or Eden District to visit when they are experiencing crisis, feeling unsafe or finding it hard to cope.

We are open 6pm to 11pm, every night of the year.

At The Lighthouse you can talk to one of our crisis support workers, exploring together ways to feel safe and strategies to help you cope with your crisis. Some people simply use The Lighthouse as a calm and safe place to have some time out. Others find support through talking to people in a similar situation as them.

The service is confidential. We won’t tell anyone about your visit, unless you ask us to - except in exceptional circumstances.

How to visit us

Visits to The Lighthouse are by appointment only.

Call us on: 0300 561 0000 and together we will talk through your situation and decide if a visit to The Lighthouse is suitable for you.

If you’ve visited The Lighthouse before, please call us first to request a further visit.

You can also be accompanied by a friend or relative on your visit.

Help Through Hardship Crisis

Connect is a partnership project between Carlisle Eden Mind, Citizens Advice Carlisle and Eden and Cumbria Law Centre.

The Connect team work with anyone who is suffering crisis, poverty or hardship and is worried about their mental health and wellbeing.

A hardship or poverty crisis can include immediate problems such as issues with money, food, gas/electric, clothes, furniture etc. It can also include wider needs such as housing, welfare, benefits and debt.

We help to provide a holistic service to people to help meet their needs and develop a support plan alongside these other agencies if necessary.

You can contact the Connect Caseworkers on 01228 370633 or via email at

Your Voice Advocacy

Your Voice, Carlisle Eden Mind's advocacy scheme, provides Independent Mental Health Advocacy (IMHA) for individuals detained under the Mental Health Act who need help to express themselves to mental health services. We aim to ensure individuals have an active voice in decisions being made about them, their support and treatment and that their opinions, views and needs are respected and heard.

To contact us call our referral line on 0300 012 0103 or e-mail

Young People’s Advocacy

Are you aged between 11-18 yrs? Would you like help to:

  • Make sure people listen to what you have to say?
  • Take you seriously?
  • Speak up?
  • Sort out the problem the way you want it sorted?
  • Get clear information about what you want to know?
  • Gain the confidence to speak up for yourself in the future?

At Your Voice..

  • We can help you to understand your rights, work out what you want to say, help you share your views, wishes and feelings, look at your options and look for a solution. We can make sure you have your voice and views heard.
  • email:
  • telephone: 0300 0120103

Mental Health Training Courses

We can design courses to fit your organisation or group needs and we also provide nationally and internationally recognised courses such as Mental Health First Aid, Youth Mental Health First Aid, ASIST (applied suicide intervention skills training), Suicide Talk, Safe Talk and Living Works Courses.

For further information contact our Training Team or telephone 01228 543354.

Volunteering and Supported Volunteering

Volunteering is a wonderful way to develop your skills and confidence whilst giving something back to others and we have a range of volunteering roles across our shops, offices, and projects.

For information about volunteering opportunities contact us on 01228 543354 or email

View Carlisle Eden Mind volunteering opportunities

Charity Shops

Our shops in Carlisle, Penrith and Appleby raise valuable funds as well as providing friendly volunteering opportunities.

View Carlisle Eden Mind charity shops

Time to Change Cumbria Hub

Let's end mental health discrimination

The attitudes of others stop people with mental health problems getting the help and support they need. Too many people with mental health problems are made to feel isolated, ashamed and worthless.

Together, we want everyone to open up to mental health; to talk and to listen.

Time to Change is a growing movement of people changing how we all think and act about mental health problems.

Time to Change Cumbria is led by the local Health and Wellbeing Board and is a partnership between Cumbria County Council, Carlisle Eden Mind, Mind in Furness, South Lakeland Mind, and the Cumbria Mental Health Provider Forum, local Time to Change champions and regional co-ordinators.

Visit the Time To Change website